Privacy Policy

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Second Chance Tile, a distributor is committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose information related to your use of our website.

Information We Collect

• Personal Information: When you create an account or contact us, we may collect your name, email address, phone number, and other information you voluntarily provide.
• Usage Information: We may automatically collect information about your interactions with our website, such as your IP address, browser type, and pages visited.   

How We Use Your Information:

• Account Management:  We use your information to manage your account, process your orders, and provide customer support
• Marketing: With your consent, we may use your email address to send you promotional offers and updates about our website or services.
• Analytics: We may use usage information to analyze website traffic and improve our website's performance.

Disclosure of Your Information

We may disclose your information to:

• Third-party service providers: We may share your information with third-party service providers who help us with website maintenance, email delivery, and other business functions.   
• Advertisers: We may ask your permission to use certain portions of communications between us or photographs of your projects for promotional purposes and will do so only after prior request and agreement.  
• Legal authorities: We may disclose your information to comply with legal requirements or to protect our rights or the rights of others.

Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.   

Your Rights

You may have the right to access, correct, or delete your personal information. If you have any questions or requests regarding your privacy rights, please contact us at ciao@secondchancetile.com.   

Changes to This Privacy Policy

We may update this privacy policy from time to time.

We will notify you of any significant changes by posting a new privacy policy on our website.